Work

Selected projects: tools built, products launched, systems scaled.

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Wisp — Call Transcript Search

Built a search layer over raw call transcripts to surface customer signal faster. The tool indexes call recording exports and makes them queryable – filtering by keyword, rep, date range, and deal stage. Built because the native search didn’t cut it and we needed the data.

Role: Product Manager with Claude Code

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AI Document Extraction — Documo

Designed an AI-powered patient information extraction tool after 50+ customer interviews across clinical workflows. The insight: healthcare staff were re-keying data that already existed in faxed documents: our product eliminates that step.

Role: Product — discovery, spec, design, launch

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Heartland Bike Share — 14× Scale

Grew Heartland Bike Share from 5 stations to a 3-county, 70-station network over seven years. Raised $3M+, expanded to Iowa (second multi-state bike share in the US), 10× staff, 18× revenue. Introduced e-bikes first in the BCycle ecosystem: 118% ridership increase, “Most Improved” at BCycle World.

Role: Executive Director / GM

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Case studies and detailed work samples available on request — get in touch.